Shipping policy

Shipping Policy

Thank you for choosing Asmaba.com. We are committed to provide a smooth, reliable, and timely delivery experience for all our customers. Please review our shipping policy below.

1. Processing Time

• We process your order the same day with your purchase.
  

• Processing time does not include shipping transit time.
  
  

2. Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on weight, dimensions, and destination.
  
  

• Estimated delivery times will be between 7-9 days. (We are so sorry for this time window and we are working on it to be as fast as possible).

• Please note: Delivery delays can occasionally occur due to unforeseen circumstances such as weather, carrier delays, or customs inspections.
  
  

3. Shipping Locations

We currently ship to:

• Domestic: United States
  
  

• International: N/A
  
  

4. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.
  
  

• Tracking updates may take up to 24 hours to appear after shipment.
  
  

5. Customs, Duties & Taxes (For International Orders)

• Asmaba is not responsible for any customs duties, taxes, or fees applied to your order.
  
  

6. Lost, Stolen, or Damaged Packages

• We are not responsible for packages lost , stolen, or damaged after delivery confirmation however, If your package is lost or arrives damaged, please contact us, we will assist you in filing a claim with the carrier.
  
  

7. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
  
  

• If a package is returned due to an incorrect address, reshipping fees will apply.
  
  

8. Contact Us

If you have any questions regarding your order or shipping, please contact us at our customer service on our web site.